This website mainly collects quote requests and does not process online checkout payments directly through the form.
Submitting a quote request does not create a paid order and therefore does not itself create refund rights.
If a cleaning service is later booked following direct communication, cancellation, refund, or rescheduling terms may depend on notice period, service scope, and the final agreement made with the customer.
Refunds may be limited where services have already started, staff have been assigned, or costs have already been incurred, unless otherwise required by law.